Skip to main content
All CollectionsTester Support
Android - App Denied Access (OS 15)
Android - App Denied Access (OS 15)

Step-by-Step help guide if you experience an issue with the permision 'Display over other apps'

Support Team avatar
Written by Support Team
Updated over 2 weeks ago

What is this permission?

An example of this is when you get a phone call: It displays over your other apps as a priority.

In our case, we need you to let the Go Testify Contribute app appear over the game you're testing so that both can function simultaneously - one playing while the other is recording.

Note: Depending on your device, this permission may also be called 'Appear on top'

How can we fix it and take part in a playtest?

  1. Find the 'Display over other apps' or 'Appear on Top' permission page in the Settings on your device.

  2. Find the app that requires permission and select it.

  3. On the next screen, allow 'Display over other apps' or' Appear on Top'

    1. A message will pop up that says 'App was denied access' - don't worry, this is expected!

  4. Next, find the game app in your 'Settings' and tap on it to be taken to the App Info screen. When there, tap the 3-dot menu icon in the top right corner and select 'Allow restricted settings'.

  5. Final steps! Return to the 'Display over other apps' or 'Appear on Top' permission page and select the app.

  6. On the next screen, enable the permission.


Did this answer your question?