An often overlooked factor in testing is the user's device, specifically, if it can perform in a way that ensures a great experience for them, and great feedback for you. You could have every aspect of your test perfectly arranged, but if the participant device can't handle the game, you could lose out on valuable feedback!

Based on years of experience, we recommend recruiting testers with the following minimum device specifications to reduce technical issues and increase the quality of feedback;

We recommend the following device requirements for the majority of Tests.

If your game is particularly high end or demanding, you may want to consider aiming for flagship (new, top line) devices.

For PC participants, we recommend the following device specifications;

If your game is demanding or unoptimized, we recommend increasing specifications to the below, or equivalent;

There are some additional factors to consider when testing too, (such as game optimization) please see this article for more hints and tips on preparing your participants!

You may want a Participant to use a specific device to experience your game, specifically, you may want them to use a Gamepad instead of Mouse and Keyboard. We have the following options available, which will integrate within the Participant journey;

We recommend including this information in your screening process. Creating a disqualification question based on specifications, or even a free text box to list what device they have allows you to filter the audience in an efficient way. This removes unnecessary troubleshooting with participants that shouldn't be taking part in your playtest!
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We hope this helps with your test setup; if you have any questions or would like to chat with someone, feel free to reach out to us via the chat function at the bottom right of this page or via support@gotestify.com.

Good Luck with Testing!